Privacy Policy
ACROERA is owned and managed by The Runway an Italian registered entity under VAT 11909440015 and will be referred to as “we”, “our” and “us” in the privacy policy. By using either www.acroera.com, www.acroera.eu or www.acroera.it, you agree to our privacy policy, which is set out on this page. This privacy policy relates to the collection and use of your personal information that we may collect through your conduct on our websites. We may also share information about your use of our site with our trusted social media, advertising, and analytics partners.
ACROERA is committed to protecting your privacy and any personal information or details we collect. We are committed to safeguarding personal privacy.
ACROERA recognises that individuals have a right to control how their personal information is collected and used. Providing us with your personal information is an act of trust and we take this seriously.
ACROERA staff and data processing employees are obliged to respect the confidentiality of any personal information we hold. All our employees recognise that personal information will only be disclosed to third parties where they have the appropriate authority and need to perform a specific mission, including (not limited to) user authentication with personnel agencies and internal research unless otherwise stated.
ACROERA could use other service providers to assist in providing our services, including (not limited to) marketing and couriers. Such third party may have access to personal information that is needed to execute specific function and they cannot use that information for other purposes. Data managed by parties or subjects other than those who manage this visited website are PayPal, Instagram, Facebook, Shopify and Google Analytics.
Users shall be also aware that their personal information could be transferred, stored and/or processed outside the country of residence from which information was initially collected. Accordingly, users' personal information will be subject to a different level or standard of data protection than that available in the country of residence. ACROERA takes appropriate measures to ensure that transfer of personal information is in accordance with applicable laws and carefully managed to protect users' privacy rights and interests. In this regard ACROERA obtains commitments from data collectors in other countries to protect users' personal information. Shopify for example, participates in compliance with Privacy Shields for the protection of Personal Information transferred from within the EU to the United States. Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
In certain conditions, ACROERA may be asked to disclose personal data in response to lawful requests by public authorities or regulators, including to meet national security or law enforcement requirements, and we will do so carefully where permitted by local data protection laws and after validating such request.
ACROERA also collects or uses non-personal information like web server log information. This information includes non-personally-identifying information such as browser type, browsing preferences, date and time of each visitor request, as well as possibly personally-identifying information eg. Internet Protocol (IP) addresses. In both cases, we do not use such information to identify users, visitors or browsers. Users could learn more visiting our Cookies Policy.
When a product is purchased, ACROERA could request personal information only to provide the requested service or product. Individuals are not obligated to provide their personal information however failure to do so may result in ACROERA being unable to provide a particular service or product.
ACROERA may ask users to register a valid email account, by registering the user accepts to add correct and accurate information. We recommend users to create a safe password. This account, with data provided, could be used by the user to easily place orders, manage information and gain access to useful tools on ACROERA. Where users found their accounts been hacked, compromised or used without their permission, we encourage users to write us at: 'info@acroera.com' - provided that ACROERA will not be liable if information is accessed by a third party where it is not due to our negligence.
The moment you subscribe to our mailing list or newsletter, you are accepting an automatic addition to a list of contacts that will keep receiving promotional and business e-mail messages. ACROERA has the right to add the user's e-mail address to the list after completing a purchase.
Users may also receive emails as they subscribe to the mailing list, place an order and when orders being dispatched. Users may also receive email notification from the courier that could include but not limited to the order's tracking number. Email messages could also allow data collection related to the time and date of e-mail visualisation by the recipient as well as his/her interaction with these emails, such as the information regarding clicking and redirecting to any link sent through in the email.
Where ACROERA may use your email address, provided to us directly by you, so we let you know about our products and/or services that we believe would be of potential interest to you. We shall definitely respect your preference for how you would like us to manage this marketing activity with you. Accordingly, we limit direct marketing to a reasonable and proportionate level and only send you communications which we believe may be of interest or relevance to you. Also, users have the right to control over how we conduct such marketing activities. Users can always ask us to stop direct marketing. Users can do so by sending us directly at 'info@acroera.eu' or by following the unsubscribe link users will find on all email marketing messages sent to users in the footer of the body email.
Users who join a community on ACROERA, such as but not limited to Blogs for example, might have a public profile that is publicly visible to other site visitors or members; accordingly, users' public activity (such as posts or comments) will be visible to any other site visitors and/or members of ACROERA. Users can always opt-out and exit the community, and upon doing so, such user's profile will not be publicly visible. Naturally, in such event the user will not be able to use the community features (e.g. commenting, posting photos or writing posts).
Debit/credit card and payment details might be shared with the owners bank or PayPal in some cases for authentication purposes.
ACROERA could use tracking technologies such as cookies to make use of the website and services as convenient as possible. It remains possible to set the browser to refuse tracking such as cookies or other web-beacon, this could limit the services provided by ACROERA website. Where ACROERA could provide links to other websites. Such linked websites are beyond our control and we will not be responsible for such external websites.
User's Rights
Individuals have the right to review, edit or delete any information that may exist on ACROERA database. Customers have the right to request ACROERA to provide them with a copy of their customer data. Customers will receive their customer's data file within 48 hours of submitting the request.
ACROERA wherever possible, destroys personal information as no longer need. Customers have the right to request ACROERA to permanently delete their data. After submitting a delete request, customers will receive a notification confirming the start of the process. Customer's data will be deleted within 48 hours of submitting the request.
Changes to our Privacy Policy
ACROERA reserves the right, at our discretion, to modify or remove portions of our privacy policy at any time. Our privacy policy is in addition to any other terms and conditions applicable to our websites, under: Shipping and Delivery, Returns, Payments, Cookies Policy and Terms of Use. We do not make any representation about third party websites that may be linked to our websites.
Contact
Should you have any further query, we are pleased to hear from you
The Runway S.r.l.s, Via Nizza 9, 10125 Torino TO, Italy
Or please write to us: 'info@acroera.eu'
